Doug: Timing is everything. It's the one thing you can't manufacture in this industry. You’re either too early, too late, or you catch the market exactly when it's ready. Right now, the timing for HYPR Affirm couldn't be better.
We’re seeing a massive shift across the security landscape. Identity-based attacks are skyrocketing, and emerging threats like AI-generated forgeries and deepfake-driven fraud are exposing how vulnerable traditional authentication systems have become. Nearly 40% of organizations faced a GenAI-related security incident in the past year, and 95% encountered some form of deepfake attack.
At the same time, old models of probabilistic security, where you're "pretty sure" the right person is signing in, are breaking down. Organizations need definitive, real-time identity verification that's built for today's threats, not yesterday's.
That’s where HYPR Affirm comes in, and why I’m so excited about where we’re headed. We're solving the right problem at the right time, and helping organizations secure their workforce with confidence.
Doug: Every major win had one thing in common: complexity.
These are highly regulated industries with legacy systems, shifting compliance requirements, and a lot of risk on the line.
The real standout for me is when you’re able to cut through all the noise, work alongside the customer’s teams, and actually move the needle, modernizing their identity security without disrupting their business.
It’s never just about the technology. It’s about how you deliver it.
At HYPR, our project management, solution architecture, and customer success teams treat every deployment like a partnership, not a handoff. Customers get white-glove support from day one through full rollout, and it shows - it's a big reason we were awarded Best Support by G2.
Those are the wins that stick with you, because they’re built on trust and execution.
Doug: When I first joined, "passwordless" was still a foreign concept to most organizations. It was an uphill battle just explaining why eliminating passwords mattered.
Now, thanks to years of education, market shifts, and the momentum behind FIDO passkeys, we’re at a historic inflection point. According to our latest report, passkeys and hardware keys are on track to become the dominant authentication method by 2027. That’s a massive change.
HYPR has evolved right alongside that shift. We're not just helping organizations remove passwords anymore. We’re helping them achieve full identity assurance, even against the most advanced AI-driven threats.
Doug: It’s the moments you realize, after months or years of work, that you helped a customer make a change they didn’t think was possible.
This is a tough industry. Wins are rarely clean. But when you earn trust through persistence and honesty, those are the ones you remember.
Doug: The biggest challenge is driving real change across an entire organization.
When you're talking about identity security, you're not just swapping out technology, you're asking people to rethink how they trust, access, and interact with critical systems every day.
That’s a big shift, and it doesn’t happen overnight.
The key is meeting customers where they are, keeping it practical, and helping them build momentum until the change sticks. It’s why having the right team behind you makes such a difference. You’re not just delivering a product. You’re helping guide a transformation.
Doug: Affirm is a game-changer for the industry. It’s built for this exact moment, when organizations are recognizing that identity assurance is their frontline defense.
I'm excited to help more customers realize they don't have to settle for legacy technology and practices anymore. It’s time for something better, and we’re ready to deliver it.
Doug: I think it’d have to be someone like Tom Hanks.
Down to earth, a million stories, and you know it wouldn’t be a boring lunch.
Congratulations, Doug! We’re excited to have your leadership guiding HYPR into this next chapter.
Ready to experience a new standard in identity assurance?